Dash Cam DC07



Below you'll find everything you need for this camera, including compatible accessory, user manual, APP, FAQs and Videos.

 

 

Accessories

Rear Camera

Car Charger

 

 

User Manual

 

 

Reference Video

Guide to using the Dash Cam
How to lock video, find or delete record clips

 

 

FAQs

☟ Why does the dashcam report an SD card error, cannot record, and automatically shut down after about a month?

1. The speed of the SD card will become low with increasing usage. Especially large-capacity SD cards are more likely to be damaged. This is unavoidable. You can try lowering the recording resolution of the dashcam or changing a new high-speed SD card.

2. Before putting the SD card into the dashcam for the first time, there were other files in the SD card that caused the system to fail, even if the SD card was formatted afterward, it would not be successful. You need to refresh your dashcam and use a healthy SD card. We recommend a 64-128GB U3 SD card (Samsung brand best).


☟ Why is my dash cam shutting down and restarting repeatedly?

This may caused by factors Settings, SD Card or Car Charger. Please check the followiong truobleshooting to find the reason of the issue.

Settings: Please turn off the "Screen Saver, Motion Detection, and Auto Power Off" features.
P.S.: Screen Saver can set the dash cam to a black screen after a certain period of time, not to display the video content, only record in the background. To keep a safe driving environment.

Before that, have to ensure the original car charger is firmly plugged into the original cigarette lighter of the car and the indicator of the car charger stays lighting. If the indicator flashes, then please tell us.

Then could you please do the following troubleshooting? 1. Take out the SD card, make sure to power the dash cam with the original car charger, and then turn it on to see if it still keeps turning off and on itself? If works normally, then the issue is the SD card. If the issue still exists, go to step 2. 2. If this still does not work, please unplug the rear camera as well, then turn the dash cam on to see if it still keeps turning off and on itself. If works normally, then the issue is the rear camera. If issue still exists, go to step 3. 3. If you tried the above 2 steps, and nothing works, please take only the dash cam without an SD card and rear camera home, to power it with a USB cable and 5V 2A/3A DC power adapter through the socket, to see if it still keeps turning off and on itself? If works normally, then the issue is the car charger. If the issue still exists, feedback to us. ★Pay attention★ Please do not plug it into a computer, the voltage will be too low to power the dashcam.

If the issue is caused by the rear camera or car charger, please contact us with Order Number and details at DC@yooomail.com
Amazon Order Number: 123-1234567-1234567
eBay Order Number: 12-12345-12345
Walmart Order Number: 12345678912345
Official Website Order Number: XX-XXXX or XX-XXXXX


☟ Why the rear view do not appear when I switch the car to reverse?

Please check if the red cable of the rear camera is connected firmly to the POSITIVE LEAD of the REVERSE LAMP(only light on when reversing the car).

If you ensure you have done correct. Please contact us with Order Number and details at DC@yooomail.com
Amazon Order Number: 123-1234567-1234567
eBay Order Number: 12-12345-12345
Walmart Order Number: 12345678912345
Official Website Order Number: XX-XXXX or XX-XXXXX


☟ The rear view doesn't show up anymore. What should I do?

① Make sure the plug of the rear camera is firmly fixed in the AV-IN port of the dashcam. Please plug it in again to avoid it being loose.

② Reconnect the connection between the rear camera and the rear cable.

If you still can not get it to work. Please contact us with Order Number and details at DC@yooomail.com
Amazon Order Number: 123-1234567-1234567
eBay Order Number: 12-12345-12345
Walmart Order Number: 12345678912345
Official Website Order Number: XX-XXXX or XX-XXXXX